Should you have any questions about the installation and usage of BBIagent router software, try to find out the answer to the following frequently asked questions or send your question to our technical support.

A. Router Installation

1. Can I use two NICs with same model in the router ?
2. Can I use one NIC connecting to both LAN and WAN ?
3. How do I set up the I/O and IRQ for my NIC ?
4. How to configure 3Com 3C509 NIC ?
5. Does it support more than one NICs for the LAN ?
6. Does it support internal ADSL modem ?
7. Can I increase the download speed if there are more RAM in the router ?
8. How many computers can be connected to the router ?
9. Can I boot it from a hard disk ?
10. Can I change its IP address ?
11. How many network segments does it supports ?

B. Network Connection

1. I cannot connect to the router with BBIagent Explorer ?
2. I cannot open the web page of the router ?
3. I can't make connection with PPPoE ?
4. I can't obtain an IP address with DHCP from my cable modem.

C. Router Operations

1. How do I allow others to access my server running the LAN ?
2. Can I restrict all computers but some specified ones to access the Internet ?
3. I cannot send file with ICQ.
4. How fast is the router?
5. My network application does not work after I installed the router.